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Poster: scoogy Date: Dec 25, 2019 7:34pm
Forum: etree Subject: Re: Network Error

I know you can fix it without an email from me. I gave you the name.

You are the one who inferred that I was incompetent. Read your post again.

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Poster: vanark Date: Dec 25, 2019 7:47pm
Forum: etree Subject: Re: Network Error

Read my post again. I said no such thing. I explicitly stated it was likely isolated to your connection. Your connection, not you as an individual. Don't take it personally. I didn't assume you had made some mistake - in fact I made the effort to check if others were having the same problems. My statement was meant to convey there is not a general, widespread connectivity issue at this time, not that you were making some mistake or were somehow incompetent. Sorry you are having such a bad day to assume I was saying something pejorative rather than trying to help.

Sometimes, users report "Network error" when there are additional details. In those cases, those additional details are extremely helpful. If not, it becomes a generic issue that is harder to determine the cause. We frequently can help users even though we are not engineers. If I knew what the problem was, I would certainly try to help in any way I can.


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Poster: scoogy Date: Dec 25, 2019 9:19pm
Forum: etree Subject: Re: Network Error

I’m sorry.

I thought that if we gave you it’s name you could find it on your servers and at least find out what the problem is.

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Poster: vanark Date: Dec 25, 2019 9:54pm
Forum: etree Subject: Re: Network Error

The name can sometimes help but not always. I looked and saw/see no obvious issues.